Products

Voicedot's Calling Card service enables retailers to offer competitively priced, high quality telephone calls via any fixed telephone or mobile handset. The major benefit for customers is access to cheap call rates from any phone, particularly to overseas destinations.

The calling card solution facilitates the administration of a physical calling card implementation, including card management, card administration, local access numbers, management systems, and full interactive voice response (IVR) menus required to support the service.

However, unlike a tradition calling card service, the Voicedot product also allows customers to view their call logs online, receive service details via email, and retain the service through topping up their account online or using it with a post-paid account. The calling card service also can be integrated into Voicedot's Internet Phone Virtual Network Operator (IPVNO) solution to provide a Voice over Internet Protocol (VoIP) service.

Key Features

The product incorporates the standard calling card features via an IVR system, plus the following advanced options:

• Pinless Dialling: Pinless dialling removes the need for customers to enter a PIN number to access the calling card service the phone numbers they most frequently call from. The configuration of these numbers is done through a simple web interface.
• Automatic Account Recharging: To avoid running out of credit and having a call being cut off, your customers can choose to have there account automatically recharged when their account balance drops below the recharge level.
• Call Back: Allow customers to access your calling card service without making a paid call. Simply call the access number - then hang up - and the Calling Card will call you straight back.
• Speed dial (in-dial remapping): Perfect for mobile phone users. When combined with Call Back, Speed Dial allows the customer to have a unique access number for every entry in their address book. Simply save the access number and get 1-button Calling Card access from any phone.
• Interactive Voice Menus: The Voicedot IVR provides a fully interactive environment capable of processing payments, configuring account preferences, access to call logs, live balance and more.

Service Access Options

By Phone - Fixed or Mobile
Any phone can access to the calling card service through a 12 digit PIN number system. Alternatively, your customers will be able to bypass the PIN number authentication by using pinless dialling.